How to Effectively Work with Gen Z & Millennials

Being aware of the generally generationally-inherent characteristics of Gen Z and millennials will not only help you understand each generation more, but further guide you in working with them most effectively.

KEY Differences:

  • Gen Z is deeply rooted in social consciousness and has been dubbed ‘the practical generation’. Millennials are also driven by do-good initiatives, but are considered less practical and more ‘lofty’ in their approach.

  • Gen Z wants to be promoted from within an organization while millennials will look elsewhere for promotion more regularly—if the benefits or career advancement they are seeking aren’t being redeemed fast enough where they are.

  • Gen Z does not remember a time without social media and interconnectivity, millennials do.

  • Gen Z has a shorter attention span than millennials.

  • Gen Z craves autonomy and independence, while millennials look for a more collaborative approach.

  • Gen Zs and millennials are both attracted to start-ups, while ‘Gen Zs’ are most likely to actually start one.

  • Gen Z is more inclined to use their phone while millennials prefer their laptop. Don’t kid yourself though, both generations are extremely tech-savvy and use both.

How to Work with these (Influential) Generations:

  • Stay at the forefront of technology and provide thought-leadership that seeks to inspire.

  • Offer a mix of working environment options—an open concept floor plan for millennials and cubicles, private offices, or walls, for Gen Zs.

  • Create an environment built on trust that very clearly shows an investment in the long-term growth of your employees.

  • Go the extra mile — bonuses tied to business growth, celebration of milestones, health care, gym and yoga memberships, mental health days, work-from-home days, and long-term growth plans catered to the individual employee.

  • Use communication that is direct and supportive whenever possible.

  • Do not micro-manage Gen Z-let them do their thing, they seek direction based on their own compass. Instead, lean on mentorship, review, and promotion that is reliably delivered and tied to financial rewards or career advancement.

  • Involve your company in charitable causes, organize team involvement with special events that give back, and build a sense of community.

  • As always…lead by example.